Surfact

Explore Surfact’s Emma Smart Tracker: accurate sensors, sustainable design, and smart IoT connectivity.

Understanding the Hardware Features of Your Surfact Emma Smart Tracking Device

Learn how Emma collects sensor data & optimize battery life with adaptive reporting from 5min to 2hrs based on activity.

How Your Emma Smart Tracker Collects and Sends Data

Understand Emma's intelligent temperature monitoring and data transmission patterns. This guide explains sampling frequency during temperature changes for cold chain compliance.

How Emma Sends Temperature Data During Rapid Fluctuations

Learn how to optimize the battery life of your Emma IoT tracking device with simple tips for longer, efficient performance.

How to Optimize the Battery Life of Your Emma Tracking Device

Learn how to swap the batteries in your Emma Smart Tracker in just a few seconds with this simple guide.

How to Replace Batteries on Your Emma Smart Tracker

Updated 4G/5G cell coverage globally, as of 24th of Nov 2025.

Surfact Global Coverage Map

Where can I download the calibration certificate and statement of an Emma device?

Learn how sensor placement, airflow, and cold starts affect temperature reading accuracy.

Why Does The Temperature Readings Differ From the Truck’s Heating/Cooling Unit?

Learn why temperature differences occur and how factors like airflow, HVAC distribution, sensor placement, and layout affect cold storage

Why Do I Measure Temperature Differences in My Warehouse?

How to return your Emma Smart Tracker to Surfact in Oslo for upgrades or replacements.​

Returns: Where Do I Send My Emma Smart Tracker?

Everything you want to know about using the Emma Smart Tracking Device

Emma Smart Tracking Device

Find answers and get help from Intercom Support and Community Experts

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