Surfact

New to Surfact Signal? Learn what the dashboard does — live temperature tracking, automated alerts, device groups and cold chain compliance reports — and how to navigate it.

Getting Started with Surfact Signal — Your Real-Time Cold Chain Monitoring Dashboard

Surfact Signal is where you follow your Emma Smart Trackers: live temperature and location, alerts, device groups and route reports. Here's a quick tour of the six views.

Welcome to Surfact Signal: a Tour of the Dashboard

Log in to Surfact Signal at dashboard.surfact.com, and reset your password if you've forgotten it.

How to Log In to Surfact Signal and Reset Your Password

Switch between Fahrenheit and Celsius, choose a light or dark theme, and learn how Surfact Signal picks your time zone and date format.

Personalize Surfact Signal: °F or °C, Light or Dark Theme, Time Zone

Use the Help button in Surfact Signal to chat with Surfact Customer Success or find answers in the Help Center.

How to Get Help in Surfact Signal

Quick answers to the most common questions about Surfact Signal: logging in, live tracking, temperature alerts, devices and groups, QR routes and route reports.

Surfact Signal FAQ: Temperature Monitoring, Alerts, Routes & Reports

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